Privacy Policy for Enkreate

Effective Date: 15th April 2025

At Enkreate, we are committed to protecting your privacy and ensuring a safe online experience while using our cloud-based software product ("Service"). This Privacy Statement explains how we collect, use, disclose, and protect your information when you use our Service to manage construction quality processes. This policy applies to all users of our cloud-based software product that manages construction quality processes.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal and business data and how we will treat it. By accessing or using our Service, you consent to the practices described in this Privacy Statement.

1. Information We Collect

We collect information in the following ways:

• Personal Information:
1. Account Information: When you create an account or use our Service, we collect personal details such as your name, email address, phone number, and company name.
2. Billing Information: If you make any purchases or subscribe to our Service, we may collect payment information, such as your billing address and credit card details.
• Usage Data:
1. Usage Analytics: We collect data on how you interact with the Service, including pages viewed, actions taken, features used, and other related usage data, to improve our product and user experience.
2. Device and Log Data: We collect information about how you interact with our Service, including IP addresses, browser types, device information, and log data (e.g., access times, pages viewed, actions performed within the Service).
• Project Data: As part of using our Service to manage construction quality processes, you may upload or input data related to your construction projects, including plans, reports, quality assessments, and other project-specific details.
2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service.
• To communicate with you regarding updates, notifications, and support.
• To process transactions, such as billing and payment, and manage subscriptions.
• To analyze usage trends and enhance the functionality of our Service.
• To communicate with you regarding updates, new features, and other product-related announcements.
• To ensure compliance with legal obligations, resolve disputes, and enforce our agreements.
3. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal and business data from unauthorized access, loss, misuse, or alteration. This includes:

• Encryption of data both in transit and at rest.
• Secure storage systems and access controls.
• Regular security audits and updates to ensure our systems remain secure.

However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell or rent your personal or business information to third parties. We may share your information in the following circumstances:

• Service Providers : We may engage third-party companies to perform services on our behalf, such as hosting, data storage, and payment processing. These service providers are contractually obligated to safeguard your information and only use it for the purposes of providing services to us.
• Legal Compliance : We may disclose your information if required by law or in response to legal processes (e.g., subpoenas, court orders), or if we believe such disclosure is necessary to protect the rights, property, or safety of [Your Company Name], our users, or others.
• Business Transfers : In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of that transaction, subject to the terms of this Privacy Statement.
5. Data Retention

We retain your information only for as long as your account remains active or as needed to fulfill the purposes outlined in this Privacy Statement. We will also retain or use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete or anonymize your information.

6. Data Security

We employ industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, please note that no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Access : You can request access to the personal and business information we hold about you.
• Correction : You can request correction of any inaccurate or incomplete information
• Deletion : You may request the deletion of your personal and business information, subject to legal or contractual obligations.
• Objection : You may object or restrict the processing of your personal data in some circumstances, including for marketing purposes.
• Withdraw : You may withdraw consent for any form of processing, where applicable.

To exercise your rights, please contact us at info@enkreate.com

8. International Data Transfers

If you are located outside of the territory of India and choose to use our Service, please note that your information may be transferred to and processed in countries outside of your country of residence where our servers are located.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience with our Service. Cookies are small files stored on your device that allow us to remember your preferences, enhance performance, and analyze usage trends. You can adjust your browser settings to refuse cookies, but this may impact your ability to use certain features of the Service.

10. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to third-party websites, and we are not responsible for the privacy practices of such websites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

12. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Statement on our website or through other communication methods. The “Effective Date” of the most recent version will be indicated at the top of the Privacy Statement.

13. Contact Us

If you have any questions or concerns about this Privacy Statement or our data practices, please contact us at:

Enkreate Technologies Pvt Limited
info@enkreate.com

By using our Service, you agree to the terms of this Privacy Policy.